Over the past few decades of growth and transformation, Neil has helped define the term “digital agility.” During that time, Propane has become a trusted partner, leading emerging brands in the automotive, fashion, financial, hospitality, health-care, and tech industries. And we’ve earned a reputation for solving difficult communication challenges in today’s modern landscape.

Neil has helped globally recognized clients that include Audi, Hitachi, Intel, Kaiser Permanente, and Sutter Health. Having worked for companies of all sizes, Neil possesses a deep strategic vision for brands that extends well beyond the digital space. His greater focus is human behavior and, as a result, user experience, content strategy, and platform architecture.

This money man is responsible for managing agency finances, including fiscal reporting and long-range business planning. He also brings a supportive leadership that instills loyalty and comfort in the rest of us. Tom is also responsible for overseeing operational innovations that give Propane a competitive advantage, allowing us to practice what we preach to our clients.

Before joining Propane in 2012, Tom gained deep experience in retail, eCommerce, technology, and other industries. His impressive list of companies and clients includes Vinfolio, Gap, Sega, and Amoco.

As our Director of Digital Resources, Lilu handles our digital resourcing and agency partnerships. If that weren’t enough, she’s also the driving force behind the agency’s dedicated product-design group.

Before helping found Propane, Lilu was the design director at allbusiness.com, where she oversaw brand identity and site design for major companies including American Express and First Union. Prior to that, Lilu worked as a freelance designer, servicing brands that included Bank of America, Dun & Bradstreet, and Sempra Energy.

Rebecca’s wide umbrella of expertise includes scheduling, cost efficiencies, technical strategy, process design, resource allocation, team facilitation, client management, and documentation. She has nearly two decades of experience managing websites, applications, and interactive advertising.

Before Propane, Rebecca was an executive producer at Doremus, a senior producer at McCann, and a project manager for several web design firms. Rebecca has led design, development, and deployment teams for clients including Hewlett-Packard, Microsoft, Logitech, Visa, and Intel.

For over 15 years, Michael has been crafting innovative brand experiences, both online and off. Prior to Propane, Michael was a creative director at Razorfish, where he led and inspired teams to solve complex multimedia problems. Michael’s unique approach to design thinking is perfect for brands designing for scale. And that approach helps bring our platform game to the next level.

Throughout his career, Michael has used his talents to solve digital challenges for clients including Intel, T-Mobile, Choice Hotels, and Visa.

Kim-Minh excels at collecting insights and crafting cohesive brand experiences across multiple touchpoints that include products, platforms, and campaigns. She specializes in orchestrating behavioral changes and identifying human-centered solutions that live at the intersection of culture, technology, message, and design.

Before Propane, Kim-Minh was in the entertainment industry, working in television and film. After launching her own production company, she expanded into brand consulting, and began doing design and strategy work. Kim-Minh has worked both in-house and in-agency with notable clients that include Coca-Cola, Sony PlayStation, Carnival Cruises, and Walmart.

Alec uses experience-driven, human-centered design to lead the UX team here at Propane. He’s usually focused on work things like user emotion, architect intention, and bottom-line value and trying to figure out how to incorporate those into a brand’s digital ecosystem.

For 15+ years Alec has helped agencies, start-ups, and other companies research, design, and develop digital experiences that impact users’ lives. He has the unique combination of direction and contribution skills that provides empathy and experience for every job we tackle.

Having a technology director is a rare luxury. And with Kevin we don’t merely have one; we have an awesome one. With 15+ years of experience, Kevin’s able to make smart technical recommendations for our clients. Those include content management solutions, ecommerce platforms, hybrid mobile apps, and enterprise solutions for digital transformation. All systems are designed with scalable architecture to allow for growth.

In his previous life Kevin mentored more than 50 engineers for high-profile clients including Yahoo, Getty Images, and Bed Bath & Beyond. Kevin is an experienced architect with scalable technology stacks utilizing React/ReactNative, BackboneJS, NodeJS, MongoDB/MySQL, and AWS cloud infrastructure. He has built dynamic reporting and dashboards to track user acquisition and measure KPIs, and he led a 10-week bootcamp for beginners to learn full-stack web development in HTML5/CSS3/JavaScript, Python/Django and MySQL.

Joe is one of the coolest people you’ll meet. His level-headed, pragmatic nature is perfect for the complex chaos of digital challenges. Joe has years of experience as a team lead and team builder for creative companies and clients. His wide-ranging talents include strategizing, designing, and producing business-building products, experiences, and communications.

With a well-rounded business background, Joe has worked in financial services, retail, wireless, consumer electronics, health care, travel, and consumer packaged goods.

Whether it’s by hanging with us or greeting new clients, Tara consistently uplifts our agency spirit. After being promoted from intern to full-time employee, she spends her days being petted and sitting in the laps of employees.

After four successful years, Tara was promoted to Agency Pooch. In that role she’s helped organize partnerships with food and snack vendors, and goes on walks with employees. Tara is a constant reminder that life is precious and it’s a privilege to do what we do for a living.