Banner Health wanted to envision the future of a best-in-class patient engagement experience, far beyond the current offerings in the market. The resulting vision creates a whole ecosystem within the patient portal that helps improve outcomes and increase appointments and retention.
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14 product page designs, 5 life-stage based personas, 3 patient scenario stories
Kaiser Permanente asked us to create an online shopping experience featuring their new ACA plans.
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200K applications processed per year