OUR WORK | Customer Experience

Lift Product Sales Through Experience Design

Generate Interest
Clarify Medical
The Ask
Get 1,000 Product Reservations

Generate Interest

Clarify’s medical devices are revolutionizing treatment for patients with psoriasis, eczema, and vitiligo. The devices help patients bypass painful and expensive hospital treatments with at-home alternatives. Clarify’s inventive, handheld device lets these patients self-treat using ultraviolet light therapy. But Clarify’s investors needed proof that patients were interested. In turn, Clarify needed a product launch for when FDA approval was met.


  • Go-to-Market Strategy
  • Messaging Framework
  • Digital Marketing Roadmap
  • Custom Photoshoot
  • Digital Ad Campaign
  • Social Media Calendar
  • Social Media Content
  • Website Design
  • E-Commerce Development
Generate Interest
Clarify Medical
The Challenge
Sell Product Benefits to Patients

We had to pre-sell a new, unapproved medical product to a hyper-selective community. That’s tough. But we pulled it off by building a messaging structure, website, and digital ad campaign tailored to patient needs. And we focused on how the device would directly improve their lives.

Generate Interest
Clarify Medical
The Results
Reservation Goal Exceeded

Product Reservations in the First 90 Days

We helped Clarify Medical get 1,000+ presales before their product was even FDA-approved. This showed investors the product’s viable interest, and Clarify secured a new round of funding.

Thank you

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