Sutter Health

Finding a Healthy Balance

  • Health care
  • Strategy
  • Web & Mobile
  • Platform
Sutter Health
Sutter Health’s goal was to update and consolidate all of its online properties while also reducing confusion for patients when trying to find the right service at the right location. The Sutter Health Network consisted of eight physician foundations, 24 acute care hospitals, a regional home health and hospice organization, long-term care centers, cancer centers, a university and research institutes.

CHALLENGE

The extensive site content needed to be easy to navigate while meeting local hospital requirements and web accessibility guidelines. In addition, the UX/UI needed to be flexible to address growing mobile traffic.

OUR SOLUTION

After gathering valuable input from key stakeholders, we determined the perfect balance of local and global content and defined who would be making updates. Our UX team ensured that navigation was scalable by using a modular approach that minimized clicks.

OUTCOME

All development work was bug-free, and WCAG level AA was cleared across all platforms. Creative and UX web standards were created and used to build the 500+ page site globally. All 21 use cases were allocated for in the UX.

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