Digital is unlocking better experiences across the healthcare journey. The common thread we see is a fierce commitment to removing friction, frustration, and pain from the patient experience in an effort to cut through to providing value.
By Alec Ditonto • February 11, 2020
Companies focused on using creative culture-building techniques to produce well-rounded employees are more inclined to supplement the company’s efforts in creating an optimal Customer Experience.
By Propane • September 17, 2019
Learn how H2H differs from B2C and B2B and how companies can effectively integrate an H2H marketing mindset into their customer acquisition and retention strategies.
By Neil Chaudhari • August 6, 2019
A design thinking mentality meshes collaboration and communication of business values, these processes enable your organization to be in a better position to chart a path towards customer centricity.
By Propane • July 16, 2019
Rome wasn’t built in a day and neither are digital communities. Taking the time to build a community by engaging with them will undoubtedly drive more leads to your business while also improving your brand loyalty and increasing user retention rates.
By Propane • June 18, 2019
The main factors that patients appreciate when they think of AI integrated into the healthcare industry is the increase in availability, time savings and personalized insights.
By Propane • May 28, 2019
Building a customer-centric organization takes a plethora of talent, time and focus to ensure that the customer remains front a center during all phases of strategy implementation. Focus on the customer allows your organization to connect with customers and provide high-quality customer experiences.
By Propane • May 14, 2019
Amazon is well known for giving consumers a great user experience on their platforms, but Walmart secured the No. #1 spot on the Fortune 500 list for the sixth year in a row last year; a feat that Amazon has yet to achieve.
By Propane • April 23, 2019
Location-based Augmented Reality (AR) games have been around for many years, but it has only been in the last less than 5 years that they have revolutionized the gaming industry. According to Infoholic Research, the combined AR gaming market is expected to reach...
By Neil Chaudhari • April 9, 2019
The healthcare industry has been flailing as of late due to the documented inability of organizations to meet the needs of the increased number of patients while also keeping quality of care at high levels. The adoption rate of the new technologies is going fast, but it is not fast enough.
By Propane • April 2, 2019
Many have tried to grapple with optimizing their content while considering the many intricacies that search providers have embedded into their search engine designs. SEO has evolved to the diversified criterion of today’s global myriad of search engine options.
By Propane • February 26, 2019
Companies of all sizes have been deeply entrenched in developing customer experience-based initiatives to propel their brands to the next level as of late. To get an advantage against their competitors, brands are looking to the IoT to help bridge the gap between technology and customer experience.
By Neil Chaudhari • February 19, 2019
The number of digital experience agencies is increasing, and finding the right digital agency is a crucial step for your brand and your business growth. We want to help you to find the right one for your business. Read on!
By Neil Chaudhari • December 4, 2018
One of my favorite parts about Luke Wroblewski’s workshop at this year’s An Event Apart conference in San Francisco was the demonstration of some of his recent work with Windows 8.
By Propane • December 20, 2013
As smartphones take over the world and the impact of mobile seeps into every conference room, content creators are feeling the heat. Fortunately, the idea of prepping for the mobile revolution isn’t
By Propane • October 22, 2013