Complex System Integrations

Complex System Integrations

Often we find that best experiences come from business enablement internally. Meaning that sometimes you have to have the right plumbing in place to deliver exceptional customer or employee experiences. However If you don’t have a map its hard to know where you are going. With this in mind Propane often starts by documenting all the systems, their roles, their connections and external or internal dependencies. With this higher altitude view is becomes easier for clients to create connections with 3rd parties, thus allowing clients to create high value from within the organization. To do this, its best to have a deep bench of expertise in technical architecture, database design, and connectivity. Often times These connections can take for in APIs, REstful services, single sign on, CRMs, automation platforms like AEM, Marketo, and Eloqua, and Business intelligence systems like Tableau.

Human-Centered Design

Redefining an Institution

San Francisco Symphony’s new brand strategy and website design better positions its relevance for new and existing audiences while the experience design solves many ticket purchase and usability issues.
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"We partnered with Propane to reimagine and refresh the SF Symphony brand and website."

A Cure for Health Care Confusion

Kaiser Permanente asked us to create an online shopping experience featuring their new ACA plans.
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