Innovating Community Platforms

Innovating Community Platforms

Beyond your products and services, your brand holds the capacity for an organic community to assemble around the platform of your brand values. Propane helps you go far beyond user forums and social media and identifies the values that will draw a community while aligning your brand with the core purpose of your product. After this is identified, Propane designs an entire digital experience to grow and foster this community. This is not standard marketing, nor is this only for your existing customers. This is creating additional value on your existing platforms and creating a new “sticky” avenue to understanding the value of your brand in people’s lives. Propane can utilize the behavioral principles of community building to help your brand whether your goals are awareness, lead generation or retention.

Human-Centered Design

Redefining an Institution

San Francisco Symphony’s new brand strategy and website design better positions its relevance for new and existing audiences while the experience design solves many ticket purchase and usability issues.
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"We partnered with Propane to reimagine and refresh the SF Symphony brand and website."

A Cure for Health Care Confusion

Kaiser Permanente asked us to create an online shopping experience featuring their new ACA plans.
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200K applications processed per year

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